Shipping

Same Day services are currently not available.

This service has been temporarily suspended whilst some of our retail stores are closed in accordance with COVID-19 restrictions by the Government.

PLEASE NOTE DUE TO CURRENT COVID-19 RESTRICTIONS IN METROPOLITAN MELBOURNE - WE WILL NOT BE DELIVERING TO ANY HOSPITALS AND AGED CARE FACILITIES UNTIL FURTHER NOTICE.

Next day orders can be placed the day prior to delivery, unless we reach capacity earlier and ordering will be unfortunatley closed off. Please note that we are reaching capacity most days - best to order as soon as possible to avoid disappointment.

Weekend delivery services are not available to the Geelong region.

We cannot guarantee delivery times during peak times around Christmas, International Women's Day, Valentines Day, R U OK Day and AFL Grand Final.

MINIMUM ORDER FOR SUBURBS GREATER THAN 20KM FROM MELBOURNE CBD IS $40.00

Delivery time requests can be made and we will do our best to meet them, however these cannot be guaranteed.

Weekend Deliveries are subject to a $10 surcharge.

Public Holiday deliveries are subject to a $15 surcharge and will be confirmed prior to shipping.

Our shipping rates are for Monday to Friday deliveries during ordinary business hours 9am to 6pm.

We do not ship to regional areas in Victoria.

For any queries please phone 1 300 972 827 or email info@thecupcakequeens.com.au